Fleet Management & Operational Leasing
Centralized and Personalized Pricing, Billing and Settlement
The advent of technology, increasing customer demands and intense price competition have created room for more sustainable profit margins in the fleet management and operational leasing sector. In the race to conquer fresh customer segments and geographies, operators face but one difficulty in common these days – managing their customers across business lines.
Inflexible legacy IT systems are offering little help in core operations that involve operational leasing, handling the fleet's life, fleet management and management of fuel cards. In order to stay on top of competition, firms are trying to improve business performance and operational efficiency, and also to employ personalized pricing and attractive offers.
SunTec's solution helps operators to achieve better revenue management and efficiency in their operations, as well as to introduce new customer-centric products and service packages. It offers an integrated environment to contain billing information from all business lines across locations in a standardized format, facilitating easier and transparent reporting, analysis and reconciliation. The single automated system for all billing requirements of the operators allows for flexible bill lines management, as per the specifics in the contract agreed with the customer. Apart from these, the system also provides accurate and on-demand reports to improve sales.
Salient features of the solution:
- Single view of the customer across locations and services/business lines
- Multiple parameter-based pricing
- Captures automatic and manual bill lines consistently
- Provides split and converged bills/invoices for different services at multiple time intervals to multiple addresses, in multiple currencies and languages
- Usage pattern analysis for fraud management
- Products and services management – multiple levels of hierarchy
- Settlement with intermediaries and suppliers
- Manages systems and sub-systems with consistency in data across locations and services/business lines