Trend Stories

Communications, Media and Entertainment (CME)


"One ‘Tier 1’ VoIP Billing Solution at the price of a ‘Tier 3’, please!"

Cable service providers would agree to the fact that in order to stay ahead of competition, acquiring service-based differentiation is the key. For this, they need to bring new value-added services to the market — VoIP in particular. Read more

Pricing and Billing 2G vs. 3G/4G - Generations Apart!

0G, 1G, 2G, 2.5G, 2.75G and now 3G and 4G —> nG.

Have you ever pondered upon what the future holds for mobile telecom companies? Do you know how the ‘services-of-the-future’ will be delivered over these new generation networks, which, for convenience and comprehension we have called nG? And how will mobile telecoms make money? Read more

Advantage: Communications Media & Entertainment (CME) Providers
There was a time when one had to be the ‘manufacturer’ to sell a product or service -- not anymore. Today, leveraging the concept of ‘shared core competencies’, the world is all set to transform into a marketplace, where ‘customer-owners’ working with specialized service providers, and ‘customers’ are the only entities that matter. Read more

Profit Is Not A Dirty Word!
Pleasing the customer, no doubt, is a must, but earning profit and sharing an agreed portion of the same with partners and others in the service provider’s delivery chain is equally important. But, knowingly or unknowingly, Video on Demand (VOD) and other Value Added Service (VAS) providers seem to ‘abandon’ the pursuit of profit — which, in the near-term, damages the rotor of their service offerings, and in the long term, destroys the engine of their business. Read more

XoIP – Anything over IP
Once upon a time, not very long ago, that is if the measure is in years, it wasn’t brainier to identify operators for different services, such as fixed wire voice, fixed wire data, cable, and mobile services. But then, technology evolutions have, for a long time now, had scant respect for numbers on the Gregorian Calendar and hence, once upon a time (about 5-8 years ago) you could pin-point your operator and clearly associate him with the (only) service he provided. Today, the ‘lines have blurred’ due to mergers, acquisitions and partnerships and new business models like MVNOs, and more than ever, because of technology. If someone posed a challenge – ‘what technology?’ – most of us would jump up and vote for IP. Read more

SaaS Appeals Now, More Than Ever
The Software-As-A-Service (SaaS) model has always appealed to small and midsize businesses (SMBs). It has remained a favorite alternative to them for several years now. The conditions are more conducive for SaaS now, more than ever, since this model lowers the infrastructural barrier and allows small, emerging telecom operators to compete on a par with incumbent, bigger operators, armed with equivalent billing functionality and without having to invest upfront on a licensed billing system. Read more

Content with your Content Billing?
Everyone is in attendance! Traditional telcos, large cable companies, wireline and wireless operators of all sizes et al have jumped into the content bandwagon. Read more

Mobile TV - Price It, Sell It, Bill It!
The mobile phone is no longer a simple means of staying connected. With the evolution of mobile technology, millions of users fulfill their real-time information and entertainment needs with this simple device these days. It has grown to be an extension of an individual’s business environment and personal life, almost. Read more

You Have Earned It; Now Just Bill It!
Did you know that telecom operators, on an average, lose more than 20% of their revenues year on year due to avoidable leakage - seepage of revenue that occurs all along the entire order-to-cash process - and obscure leakage, which the industry pundits have now christened 'latent revenue leakage'. Read more

TBPO: Yes It's About Money; But Not just Money
Are you looking for a solution that offers a cost-effective method to keep your staffing and technology investments to the bone, and also to ensure that your cash register keeps ringing? Read more

Hello, We Just Personalized Your TV!
As was dreamt only by sci-fi thinkers and movie-makers till yesterday, you can now in reality, pause and rewind your favorite TV soap, view a soccer game through multiple camera angles and also watch prime content on your preferred individualized channels. IPTV means two-way communication - putting the customer where he belongs - in the driver’s seat! Read more