ShareWe are seeing the whole together...
The current billing infrastructures of most large banks and financial institutions have limitations in supporting growth objectives such as customer experience and stickiness. The processes are sometimes manual, systems fragmented, and it is not uncommon to find the billing performed by several systems. This has resulted in more bill capture work, errors and leakages.
Customer pricing continues to be product-centric and rudimentary with limited tiered pricing capabilities within the regions. For global banks, this means less or no global price tier capabilities and for global clients, this means inconsistent experience due to regional pricing and billing practices of banks.
Banks want their product lines to have more transparent customer value and are seeking to combine value drivers like Relationship Pricing with service and operational elements. There is a growing effort to cut through product silos and create new product value bundles to meet the needs of specific segments via Relationship Pricing. In short, the challenge for banks is in 'seeing the whole together'.
It is quite likely that your firm is also facing similar challenges and is perhaps looking at enhancing or centralizing the Relationship Pricing and Billing capability.
SunTec, the leading provider of Relationship-based Pricing and Centralized Billing solutions did not jump on to the RBP bandwagon -we created it. Today, across the globe, industry leaders and innovators have endorsed our concept. Our analyst relations, global clientèle and presence, and strategic alliances - all bear testimony to this fact.
We can help you enhance customer relationships and optimize fee-based revenue streams by:
- Plugging revenue leakage with a streamlined pricing and billing practice across products and services, lines of business and geographies
- Creating personalized and competitive product packages and pricing plans using a single customer view
- Applying price optimization and modeling techniques to measure profitability and derive best value pricing plans for products and customers