BANGALORE, INDIA, Oct 3, 2017 – Sun Tec, which partners with global financial services organisations to increase the lifetime value of their customer relationships through effective revenue management and customer experience orchestration, today, announced its partnership with AU Small Finance Bank. With this complementing partnership, AU Bank will be able to address its customer needs and deliver seamless customer experience to AU Bank clients.
SunTec’s Xelerate® provides revenue management and business assurance capabilities for banking and financial institutions. This enables banks to capitalize on already available customer data and provide personalized offers for a better customer experience. Using SunTec’s expertise and innovation in customised pricing and bundling solutions, AU Small Finance Bank can analyse, anticipate and cater to varied customer expectations.
SunTec’s GST management solution is uniquely designed to be an over-the-top (OTT) solution which can easily integrate into the bank’s existing IT Landscape. This ‘out-of-the-box’ solution can be nimbly configured; aiding banks with a hassle free experience when the GST transition happens. AU Small Finance Bank will use this robust solution for tax segregation, tax accounting, generating tax invoice and all process for data filing.
K Nanda Kumar, CEO at SunTec said, “This era of banking is the most exciting for SunTec. With GST Act now rolled out, it is instrumental that banking and financial institutions improve their service accuracy so as to prevent revenue leakage and maintain customer trust through continued customised offerings. We are delighted to partner with AU Small Finance Bank and with this roll-out, they will be able to address its customer needs with respect to GST. We also look forward to helping them provide seamless customer experience to their clients through our technology-agnostic product suite Xelerate®.”
“GST rollout in India will ensure transparency and uniformity in taxation. With SunTec’s easy to integrate GST technology Solution we have gained enhanced GST Compliance with the least amount of interference with our existing IT infrastructure and business operations. We are also looking forward to partnership with SunTec to create customer intimacy and build provably ‘win-win’ scenarios with our customers via the technology-agnostic platform, Xelerate®”, added Mr. Vijendra Singh Shekhawat, Chief of Operations and Technology, AU small Finance Bank.
At SunTec Business Solutions, we help our clients increase the lifetime value of their customer relationships through effective revenue management and real-time customer experience orchestration. We are the leading provider of experience orchestration solutions not only to financial services but also digital and communications services industries. With a legacy of deployments in 50+ countries, SunTec is a trusted partner of the world’s leading banks and digital and communication service providers like HSBC, ING, Mashreq and Cable One. Headquartered in India, we have our offices in USA, UK, Germany, UAE and Singapore.
With a team of highly skilled folks and our highly innovative product development models, we help our clients to always remain at the cutting edge of technology. A stable, mature and flexible product suite, Xelerate™ is benchmarked regularly for optimum performance. Coupled with insights from our industry experts and a robust future-ready roadmap, Xelerate™ continues to develop along with the market. Able to seamlessly integrate with any ecosystem, it is one of the fastest products to implement.
About AU Small Finance Bank (www.aubank.in):
Started in 1996 as Au Financiers, AU Small Finance Back has a long standing track record of more than 2 decades of being a retail focused, customer centric institution serving the underbanked and unbanked populous of North, West and Central India.
AU Bank commenced its banking operations on April 19, 2017. As on June 30, 2017, AU Bank’s distribution network was at 284 Branches, 119 Asset Centres, 23 Offices and 251 ATMs spread across 11 states and one union territory. AU Bank had Gross Asset Under Management of Rs. 10,758.68 Cr, Total Deposits of Rs. 815.34 Cr and an employee base of 9055 team members.
AU Bank offers comprehensive suite of assets and liability product and services viz. AU Bank’s Retail Loan offerings include Wheels Loan, Secured Business Loans to MSME & SME, Gold Loan, Agri Loans / KCC. Au Bank also offers NBFC Loans, Real Estate Group Loans and Business Banking Loans as part of Wholesale Loans. On the Liability side, AU Bank offers Current Account, Savings Account, Term Deposits, Recurring Deposits and transaction banking services. In addition, AU Bank is also offering Locker services and Third Party products like General Insurance and Life Insurance.
Long Term Credit Rating: IND A+ / Positive (India Ratings)
Short Term Credit Rating: IND A1+ (India Ratings)
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