ShareQuality in what we do
Guided by the principle that clients are our most valuable asset, we ensure quality in each step of the processes involved in developing and maintaining our product and also in the support activities, for their end-to-end satisfaction. Since the information shared with us by our clients is sensitive intellectual property that is critical and discrete in nature, we are committed to preserve its sanctity and security at every stage of our product development and customization. Our Quality Management System (QMS) involves continuous monitoring of the processes, internal quality audits, periodic reviews of projects/product documentation, comprehensive product and process metrics, ensuring consistency of delivery and maintenance of information security. We have a rapid-action Emergency Management Team responsible for disaster recovery and maintenance of business continuity.
Adherence to such stringent quality management and information security measures has made SunTec the first SEI CMM Level 5 transaction billing company and also an ISO 27001 organization.
The gist of our Quality and Security policies runs right through the backbone of our corporate structure and has over the time, become a part of our corporate culture, which we hold close to our collective sensibility.
Our Quality policy
"We are committed to make quality our way of life, through continuous learning to deliver innovative solutions for customer delight."
Our Security policy
"We are committed to ensure business continuity and minimize the impacts of security incidents by continuously identifying, mitigating and preventing their occurrence."