ShareSuccess Stories - CME
Cable One counts on SunTec for convergent VoIP billing solution
"This is a win-win situation for Cable One and SunTec! I am extremely pleased with the outcome
of the implementation. SunTec’s commitment to quality and timelines at competitive price is remarkable."
Kishore Reddy
Director of Voice Services
Cable One
Cable One, a top cable and internet services provider of the US, wanted to furnish a consolidated triple-play bill to its customers. SunTec's TBMS-T enabled them to achieve this business requirement and much more. It provided the client a convergent rating and billing solution to address various issues like mediation, pricing, billing and customer care, and also to interface with inbound and outbound systems. Cable One could launch their voice services without any hitch, using SunTec's product suite. Read more
@Home (Essent) partners with SunTec for true convergence
@Home (formerly Essent), a key player in the Dutch cable industry, replaced its legacy systems with a convergent pricing and billing management solution -- SunTec's TBMS-T – to rate, price and bill its Centrex, VoIP and cable TV services. Our product suite enabled @Home to introduce attractive marketing plans with product bundling options quickly, to the delight of their customers. Read more
SunTec delivers multifold raise in transaction processing speed for one of the largest cable services company in USA
"We've been impressed by SunTec's dedication in responding to issues and
concerns. While software is important, it is the combination of the software and the people that delivers success."
Post-implementation, the leading communications service provider could provide a consolidated online bill across multiple services to its customers. SunTec's TBMS-T enabled the client to launch their VoIP services and minutes-based special promotional plans. Moreover, their pricing and billing function was made flexible enough to allow bundling of product offerings, enabling them to cross-sell based on their customers' needs, and in turn, to ensure customer satisfaction. Read more