Products

TBMS-T-Workflow

TBMS-T Workflow defines, schedules and monitors the workflow for performing tasks like service provisioning, fault repairing and dispute handling.

Graphical definition of tasks and activities in a workflow
Manual/automatic workflow routing, re-routing, escalation, branching and monitoring
Support for parallel, semi-parallel and sequential workflows
Resource scheduling and task monitoring
Mail, alerts and messages-driven task scheduling and status reporting
Comprehensive reporting and in-built project management features