TBMS-T-Workflow
Workflow management
TBMS-T Workflow defines, schedules and monitors the workflow for performing tasks like service provisioning, fault repairing and dispute handling.
- Graphical definition of tasks and activities in a workflow
- Manual/automatic workflow routing, re-routing, escalation, branching and monitoring
- Support for parallel, semi-parallel and sequential workflows
- Resource scheduling and task monitoring
- Mail, alerts and messages-driven task scheduling and status reporting
- Comprehensive reporting and in-built project management features

Share