TBMS-U CIS
Customer Information and Billing System
TBMS-U CIS is a customer information system designed to handle residential and commercial billing requirements of gas, electricity and water utility companies.
The full-featured business rule-driven system comprises customer management, consumption-based charging, consolidated billing, payment accounting, reporting, workflow management and revenue settlement.
SunTec's product is unique for its ability to offer flexible and customer-centric pricing plans and billing options, single view of the customer across all touch points and optimized business processes.
Using TBMS-U CIS, service providers can achieve:
- End-to-end revenue management, by preventing revenue losses and employing timely revenue realization, revenue management, error-free billing
- Truly convergent billing across gas, electricity and water services
- Better customer retention through customer-centric bundling and pricing
- Better operational efficiency through advanced workflow management