As a Technical Writer, the incumbent will work closely with the Product Requirement, Design and Engineering teams to develop product documentation that is technically accurate, complete, appropriate, readable and targeted towards a Global audience.
Experience
6 months to 3 years
Fresh graduates with a minimum of 3 months exposure to technical writing, either as part of the curriculum or training, can also apply.
Qualifications
Any graduate/post-graduate (B Tech, MCA, Masters in English, Mass Communication, Journalism or Sciences preferred)
Location
Trivandrum
Technical Skills
Adobe Frame Maker, Adobe Acrobat, MS Word, SnagIT (Mandatory)
Adobe Captivate, Robo Help, Adobe Photoshop, HTML, XML (Desirable)
General Skills
Excellent command over the English language; attention to minute details
Excellent information structuring skills
Excellent interpersonal skills – should be able to interface effectively with individuals across departments / functional areas
Ability to present complex concepts in simple and clear language
Be able to identify the possible processes / tasks for which the product will be used and document accordingly -- No menu-orientation, please!
Be independent (work reliably without close supervision; make decisions without being unduly influenced by others) and responsible (be accountable for mistakes, warn stakeholders about potential delays)
manipulation tool
Exposure to industry-standard Style Guides like MS Manual of Style, Read Me First!, and Chicago Manual of Style
Basic understanding of Java and Database technologies
Experience in Finance and/or Telecom domains will be a plus
Responsibilities
Creation and maintenance of documentation deliverables like User, Configuration and Administration Manuals, Product Description Documents and Functionality Description Documents
Produce high-quality technical documentation according to the set standards, templates and guidelines of SunTec
Actively participate in all the phases of SDLC and DDLC
Gain/upgrade technical expertise on a continuous basis in the assigned product areas
Create and maintain terminology and glossary entries related to domains like Finance and Telecom
Contribute to the usability of the products by checking the user interface text, messages and design
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