ShareRelationship-based Pricing as a break-away strategy for banks
File size: 3.25 MB
Duration: 6.00 min
Financial service organizations face stiff competition in the face of globalization and commoditization. So banks have spared little expanse trying to boost customer retention. They've implemented the best CRM, customer intelligence, and sales and service tools. But despite these efforts, customer churn continues to rise and customer satisfaction is reaching a plateau.
This webcast reveals how Relationship-based Pricing solutions help leading banks better leverage their customer relationships and achieve true customer-centricity. These banks, in turn, create new, innovative, value-added services to help them break-away from the pack and attain market dominance.