ShareThis webinar will address these key issues:
- Why is it important for financial institutions to improve relationship-based pricing and billing?
- What are the key attributes of relationship-based pricing and billing solutions?
- What are the challenges facing banks implementing relationship-based pricing?
- What are the emerging best practices that leading financial institutions will adopt to implement customer-oriented pricing strategies?
Presenters
Patricia Hines, Research Director, Wholesale Banking, TowerGroup
Bankers are operating in an era of declining profitability, increasing regulatory burdens, and unrelenting competitive pressures. Relationship-based pricing and billing enables banks to shift from a product-based approach to a customer-centric strategy, rewarding customers for total relationship value and loyalty. Banks are turning to relationship-based pricing and billing solutions that combine deposit, credit, and fee-based products to create flexible product bundles, manage dynamic pricing, and automate customer accounting.
Ed Page, Senior Vice-President and Business Information Officer, National City (NCC)
Ed Page will touch upon the key drivers that made NCC consider Relationship-based Pricing. He will also talk about the challenges they had faced with their existing IT infrastructure in supporting their RBP needs, and also what they wanted from an RBP solution vendor.
The presentation will also highlight the details of SunTec's TBMS-F implementation, and NCC's key benefits from the solution.
Nanda Kumar, President and CEO, SunTec
Today, most banks see Relationship-based Pricing as a means to achieve the ultimate goal of Enterprise Value Management, where they transform themselves from being a product-centric to a 'customer ownership-centric' organization. Nanda Kumar will underscore SunTec's commitment to evolve along with banks, all the while, helping them in this evolution.
Sathish Chandran, Head, Applications Management and Consulting, SunTec
For banks, the need of the hour is a consolidated pricing and billing solution that would help them implement their customer-centric strategies better and reap benefits that they envisage -- including increased fee-based income, reduced revenue leakage, increased profitability and better customer retention.
In this webinar, we will discuss how banks can personalize price plans, product packages and loyalty programs, thereby giving a fresh impetus to their customer retention strategies.
The content, statements and opinions expressed by TowerGroup in this Webcast are the sole, independent positions of TowerGroup. TowerGroup does not necessarily endorse any opinions or other content presented by the sponsor.