A Leading Global Bank Improves Customers Experience with Innovative Offers
About the client:
With 48 million customers and offices in 72 countries and territories, the bank has long been a pioneer of banking services around the world. The bank wanted to reduce their operational costs and increase competitiveness and efficiency in the market.
Implementing Xelerate® enabled the bank to implement and roll out innovative products and offers in multiple countries with a faster turn around time.
- The bank’s costs reduced by 81% compared to traditional billing platform deployment models
- Client’s customers benefited from increased financial visibility, improved customer service and faster availability of new products
- Implementations in 25 countries was completed in less than 3 years including all primary markets for the bank
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