For banks, everything revolves around customer expectations. Services have changed dramatically over the years as customers demand the same unified and contextual experience that they are used to from Big Techs. The competition for banks is further compounded with FinTech firms in the game, offering cost effective and innovative solutions. And while banks were already going digital and adopting digital transformation initiatives to retain and grow customers, the COVID-19 pandemic further accelerated the need for banks to reimagine their digital transformation strategy.
Join our webinar, hosted by Amit Dua, President and Global Head – Client Facing Group, SunTec and featuring Jost Hoppermann, Vice President, Principal Analyst Serving Application Development & Delivery Professionals of Forrester Research, to discover:
- Key business requirements and starting points for digital transformation
- The need for digital readiness and the state of transformation
- A quick look at the digital core
- The API economy and digital ecosystems