SunTec

Relationship-based Pricing Management

Bring pricing to the forefront of your customer engagement strategy by creating an enterprise pricing master for fees, rates and charges that win the hearts and minds of your customers.
macbook

Why Xelerate?

Xelerate’s relationship-based pricing capability complements and significantly augments existing core banking capabilities and enables contextual pricing. As an enterprise pricing master, Xelerate enables fairness, enhances transparency for all stakeholders, improves control and governance and enhances revenue. The rule-based capability further automates the pricing process to provide agility, improve maintainability and allow end-to-end auditability and traceability.

Features

Relationship-based

Pricing based on holistic relationship value across customer and customer groups including complex relational conditions

Hyper-personalized

Pricing to the segment of one – contextual and real-time pricing driving highly personalized pricing strategies

Comprehensive Coverage

Unified capability to manage all dimensions of value including fees, charges, rates, benefits (cash and non-cash), commissions, taxes

Agile and Configurable System

Configurable, rule-based pricing allowing for quick launch and change management with reduced launch and operating costs

Enterprise Approach

Enterprise level capability for pricing of all products, services, events and transactions

Insights-driven

Reduced risk through real-time analytics driven decision-making, based on insights through rules and persona-based dashboards

Regulatory Compliant

End-to-end auditing with traceability combined with real-time data management enhances regulatory compliance and ensures fairness and transparency

"Enhance customer relationships and improve operational efficiency through differential and automated pricing."

To increase customer engagement and retention, organizations are constantly in pursuit of improving their ability to enable relationship-based offers and rewards for their customers. With increasing competition, organizations need a dedicated and dynamic relationship-based pricing solution to cater to customer demands and achieve sustainable growth. Xelerate today empowers some of the leading organizations across the world to eliminate information silos and achieve customer centricity through innovative and relationship-based offerings.

Benefits

Drive customer engagement through hyper-personalized and contextual pricing
Improve customer retention through choice, transparency and fairness for each customer
Enhance agility and flexibility through a unified and enterprise capability for all aspects of pricing
Improve revenue quality through insight-driven decisions, enabling right pricing
Reduce operational risk and cost through automation and enhanced control
Reduce conduct risk and comply to regulatory guidelines through end-to-end auditing, traceability and enhanced controls

Our Latest Insights

Global businesses across all industries face tremendous challenges around how to capture market share, retain existing customers and attract new prospects.

The stakes around trust are higher than ever as customers demand personalized financial services, fairer prices, and greater visibility into fee structures.

From Netflix’s viewing recommendations to Amazon’s suggested shopping lists, modern customers expect brands to deliver a seamless contextual experience or personalization.