The sector continues to witness disruption across, forcing many established players to look at
technology as a differentiator to connect better with the customer and stay ahead of its
competitors. But it is not an easy decision, as most players that have been in the industry for a while
have accumulated multiple legacy systems that are not integrated. More importantly, these systems
do not have the agility and/or flexibility required for the next level of customer centric digital
transformation that the Travel Management Companies (TMCs) need so badly today. A complete
overhaul of the revenue management system is the need of the hour for the TMCs.