Customer experience is a subjective aspect. However, when organizations emphasize on being intuitive towards customer needs, their problems and how they can solve them, that’s when creating intuitive CX becomes the heart of value creation.
In this on-demand discussion, hear from thought leaders about:
- The role of data processing and data management to create value-driven and holistic CX
- Use cases and industry examples of customer value creation
- Takeaways for a post-pandemic era for banks and why they’re here to stay