The financial sector has had a drastic 360-degree change from what it was two years ago and the vision it now has to create an integrated and immersive customer experience and digitized operations. With lines between industries blurring and the customer value chain broadening, the finance sector has a huge role to play in this vision.
What are the lessons financial institutions must take from a volatile world?
Watch this on-demand discussion to know more about:
- Customer behavior: Right from convenience to wanting on-demand services, how must this need be tackled?
- Volatility in staff: They’re an organization’s greatest asset. What are their concerns and what must organizations do about it?
- Volatility in tech: What are some mega tech trends in the market and in organizations and how it’s changing the way they operate?
