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Lessons from a Volatile World

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The financial sector has had a drastic 360-degree change from what it was two years ago and the vision it now has to create an integrated and immersive customer experience and digitized operations. With lines between industries blurring and the customer value chain broadening, the finance sector has a huge role to play in this vision.

What are the lessons financial institutions must take from a volatile world?

Watch this on-demand discussion to know more about:

  • Customer behavior: Right from convenience to wanting on-demand services, how must this need be tackled?
  • Volatility in staff: They’re an organization’s greatest asset. What are their concerns and what must organizations do about it?
  • Volatility in tech: What are some mega tech trends in the market and in organizations and how it’s changing the way they operate?

Watch the Webinar


Neal Cross
Neal Cross
Neal Cross is a globally recognized corporate, social and start-up entrepreneur with a long track record across blue-chip technology, finance and data companies. He is currently co-founder and chairman of PictureWealth, one of the world’s fastest growing wealth fintech companies and is non exec director at ASX listed, Peppermint Innovation. Prior to this, Cross was the Chief Innovation Officer at DBS Bank, where in his tenure he drove their transformation into a global innovation powerhouse culminating in achieving the world’s best Digital Bank 2016 and 2018 and worlds best bank 3 times across 2018 and 2020. He has personally been awarded the world’s most disruptive CIO/CTO globally from judges Sir Richard Branson and Apple co-founder Steve Wozniak and is a regular winner of best innovation lab and innovation leader awards.