Value Creation in a Turbulent World
By Binesh K, Strategy, CEO’s Office, SunTec Business Solutions
The pandemic has been one of the most prominent black swan events for businesses globally. The banking industry has had to do a complete rethink of systems, processes, and business models. With changing customer behavior and rise in consumer expectations, financial institutions have had to recalibrate their strategies to deliver consistent value.
In this on-demand discussion, you will discover:
- Key challenges facing most banks today
- Understanding the modern customer to offer value and ensure engagement
How to create a digital infrastructure that is flexible and agile and supports an ecosystem of partners
A technology evangelist with over 30 years in the industry, Nanda Kumar (NK) has shaped the wave of customer-centric software platforms and solutions for pricing and billing, particularly in transaction-intensive verticals.
He pioneered the concept of relationship-based pricing – an idea industry analysts and thought leaders now acknowledge as the key to balanced pricing dynamics. NK has made SunTec one of the global leaders in revenue management and business assurance space in the financial and telecom industries. Under the guidance of NK, SunTec has forayed into areas such as offer management, loyalty and relationship based pricing. Under his leadership, the company has won several awards and is considered as a leader in enterprise products. He has delivered numerous talks across global forums such as SIBOS, 3G Mobile Forum, Indian Banking Summit, Gartner Summits etc. He is also a widely read writer who has written for many technology oriented newsletters and blogs. NK holds a master’s degree in management and physics.
Tony Zerucha is the managing editor of Bankless Times, a publication covering alternative finance for the past decade. The winner of LendIt’s Journalist of the Year in 2018 for his contributions to alternative finance, Tony has spoken at conferences across the United States and in Hong Kong.