Xelerate® helps enhance customer relationships and operational efficiency through differential and automated pricing

Most corporations have challenges maintaining an ROE with existing pricing structure in the current times. More so with customers becoming digital and thereby having more choices. Adding to this, competition has increased from large tech firms. To increase stickiness, pricing needs to become more context-specific with dozens of parameters coming in to play. However, this would also increase the complexity of pricing operations.

More than 65 companies have used Xelerate® to enable differential pricing in real-time based on several parameters to provide them with context-specific offers at the right time and location. By analysing customer and transaction data in real-time business users and applications are equipped to implement, simulate and launch multiple pricing strategies that help the organisation achieve its business objectives.

Get an improved share of wallet

Xelerate® enables you to proactively cross-sell relevant bundles and offers to your customers thereby enhancing loyalty and customer stickiness. Using Xelerate®, you can provide dynamic pricing to your customers based on their product usage. This is true not only for your own products but also bundles created with products across the ecosystem – with all checks and balances in place.

Personalised pricing is inherently customer-centric and caters to the needs of the customer in that moment. This can be based on any parameter like location, age, other products used, etc. or conditional as part of an algorithm. This is fully automated, so the price is automatically applied according to the context. Automated price optimisation to enable faster pricing reviews and automated price variations helps you enhance your revenue.

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Increase operational efficiency

With Xelerate® you can automate the complete pricing process and concentrate on your core business rather than day to day operations. Business users are able to calculate, review and modify fee schemes across customer and product hierarchy with ease. The pricing model can be flexible enough to be based on transaction, channel or time.

With centralised price governance and control, you can gain higher visibility on your returns and thus have better control over your revenue and profitability. With Xelerate® pricing, you can trust us to keep the gears turning while you build your business

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Plan, measure and correct

Xelerate® offers intuitive dashboards which allow you to plot pricing strategies ahead of launching them. Predictive analytics, coupled with what-if analysis allows you to understand the impact of any pricing strategy on the revenue and profitability.

Once set up, our dashboards allow you to monitor how the products perform under specific strategies to obtain insights on which of them are working. With planned triggers, you can automate price reviews based on market realities like central bank rate, inflation, etc. This allows you to course-correct if and when necessary.

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Compliance with complete transparency and control

One of the main challenges for organisations today is gaining customer trust and transparency of fees, interest and charges are quoted as one of the main drivers of trust. Xelerate® allows complete break down of each and every charge within each product or service. This way, the customer knows exactly why he incurred a certain fee. With more control on data and pricing, organisations can easily comply to several regulations including but not limited to GDPR, PSD2, AML, etc.

You can even use loyalty points as a currency to bring with complete transparency to enhance trust and engagement at the same time. With Xelerate®, multi-perspective pricing to compute fees for clients and partners from a single transaction is also possible bringing in further value to the overall ecosystem.

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300 million
end customers

15 billion
successful transactions

45 countries
and growing