Today customers are used to getting products and services as per their requirements and needs. The banking landscape too is attempting to understand their customers better to offer a greater degree of customized offerings. From understanding the nuances of communication to technology deployment, our speakers discuss the key components to value driven engagement.
In this on-demand session, you will discover:
- The 3Is of seamless and efficient customer interaction
- The role of technology to deliver value to customers
- The need for a collaborative approach and ecosystem