With relationship-based pricing, always meet your customers’ needs
SunTec has been pioneers in the field of relationship-based pricing. With over 65 satisfied customers, we have enabled our clients to enhance their revenue while at the same time increase customer engagement using differential and personalised pricing.
Xelerate® can support multiple pricing framework with centralised or localised controls giving you the full flexibility. Loyalty is treated as an integral part of our pricing framework with not only simple point-based systems but incentives which can affect customer behavior. Our pricing capabilities ensure you provide the best value to your customers from the beginning of the relationship.
Utilise the digital core to provide highly personalised offerings
Xelerate® acts as an enterprise digital layer between the core back-office banking systems, the customer touch-points and the external partner ecosystem of your organisation.
Our state of the art Enterprise Product Catalogue enables you to maintain a gold standard of all products and services available within different functions of your organisation as well as in the ecosystem in a centralised repository.
Using a Human Need-based Design approach, you can enhance customer engagement to create highly contextual bundles from your own products as well as those of the ecosystem.
With advanced analytics capabilities, you can, in real-time, understand the exact needs of the customers. This gives you the unique ability to create Product Variations for a segment of one.
Blends into your existing eco-system and enhances it
A flexible, technology agnostic platform makes Xelerate® a smart choice for businesses. Built with a service oriented architecture (SOA), it works seamlessly with your upstream and downstream systems, including legacy ones. Scalability, smooth operations, and pertinent upgrades through on-point R&D – it’s all there.
SunTec follows a 3 layered approach with Platform-Product-Solution model. Thus all the technology aspects are part of the underlying platform while the business capabilities lie with the product layer. This allows you to get the latest in technology without disturbing the product
With a clear roadmap based on CI/CD approach, we ensure you always are at the cutting edge of technology. A database agnostic layer coupled with the latest cloud deployment models, we ensure you get the maximum ‘bang for the buck’
Trusted by the best companies
By using SunTec’s product Xelerate®, we were able to bring about a good level of transparency both internally as well as externally. We were able to better understand the prices we apply to our customers and in turn customers were able to better understand what we were offering. Through a single database, we are able to react faster to a customer resulting in better customer satisfaction. Overall, we have had a very good and interesting experience working with SunTec.
Ms. Marion Kleiss
Senior Product Manager – MSB -FI, Commerzbank
Implementation of SunTec’s product Xelerate® helped us understand our customers and our pricing better. With SunTec’s expertise we were able to offer flexible pricing to our customers, plug revenue leakage and increase revenue.
Mr. Reinhard Furthmayr
SVP & Head-Financial Institutions, Products & Marketing at Commerzbank
Vakif Bank caters to 10 million customers and 12 million accounts. In such a scenario, it is important to provide dynamic pricing across our customer channels. SunTec has helped us manage different functionalities in pricing management for our customers. Vakif Bank and SunTec have had a 4 year relationship wherein we have received the best support from Team SunTec and we look forward to a long-term partnership.
Ms. Deniz Ozyurek
Manager, Transformation Programme & Integration Lead, Vakif Bank
Mashreq Bank has had a very long and enduring relationship with SunTec. When we wanted to have a customer loyalty programme for our customers, we could not find a very simple solution or system to interact with all banking channels and get a 360 degree view of the customer. This is where SunTec stepped in with a pricing solution that allowed us to interact with all our banking channels and reward our customers for simply banking with us. This loyalty programme is one of the most successful programmes in the region and has worked very well for us in terms of revenue as well as increasing customer engagement and loyalty. The SunTec product roadmap is aligned to what Mahsreq Bank wants to do going forward and I’m confident this will empower the bank to have more productive, accurate and targeted campaigns towards our customers
Mr. Thasherif Sait
Vice President, Customer Loyalty, Mashreq Bank
The SunTec team is an extremely professional one, we have a wonderful partnership with SunTec. They have been extremely supportive in helping us manage our huge volumes of customer accounts. They are always available and their ability to handle difficult situations with extreme patience is really commendable. They go the extra mile to achieve accurate results. We are extremely happy with the new product roadmap and believe that our requirements will be met that will help us differentiate ourselves in the market.
Mr. Murat Kahraman
Business Analyst, Transformation Programme, Vakif Bank
SunTec has helped us implement dynamic pricing for our customers. Vakif is one of the major banks in Turkey and it is not easy to manage a huge volume of customers and accounts. It is important to keep track of customer attributes and activities online, understand their requirements and price them accordingly. We are able to provide dynamic pricing to our customers using SunTec’s Xelerate. We are extremely happy with the team at SunTec. It’s been an amazing journey with each one of the associates working with us. They always find a way to help us in times of need and are always available. As always, it is a pleasure to work with SunTec.
Mr. Sefa Kayra Selçuk
IT Analyst, Core Banking Dept, Vakif Bank
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