Modernizing the Core is the #1 Priority
for 60% of Retail Banks in the US
for 60% of Retail Banks in the US
But Does It Help Improve
Customer Experience?
#CustomerDrivenOrganization
Discover how pricing plays a crucial role when formulating strategies and plans to deliver customer centricity and superior customer experience journeys.
In this Point of View, you will discover:
Increase in Deposit Growth
Increase in Customer Base
Increase in Product to Customer Ratio
Compliance Violations
Launch New Pricing, Products and Offers
Reduction in Revenue Leakage
Modern banking places the customer at the core of all its strategies and processes. Simplicity and ease of use, convenience, and a seamless, personalized customer experience are key differentiators in banking today.
A comprehensive ecosystem of partners is no longer the monopoly of technology companies. Today almost all industries across the world including banking are considering the ecosystem model to contend with increasing disruption and competition.
Right from talent acquisition to banks focusing on their ESG metrics, how will 2022 pan out for the banking industry?
The banking and financial services sector has been going through intense disruption over the last decade. The 21st century customer expects hyper-personalized, seamless, on-demand banking services and products, and is not afraid to try new entrants in the market if their needs aren’t met.
Digitalization is forcing corporate banks to walk on a tightrope. On the one hand, they need to become more agile and customer-centric. On the other, their business models are transforming.
In December 2021, the Reserve Bank of India (RBI) levied an INR 30 lakh penalty against a leading private bank in the country for not complying with RBI’s directive on levying of penal charges on non-maintenance of minimum balances in savings bank accounts.
Banking is not what it used to be. Once considered one of the most stable pillars of the economy, banking today is rife with disruption, competition and most importantly, changing customer expectations.
Discover why pricing is becoming a key competency for business enterprises. In this whitepaper, we introduce our pricing maturity model, a framework to help leaders assess how evolved your pricing function is and therefore, how aligned it is to what your customers are increasingly beginning to demand and make purchase decisions on the basis of.